At FANATIC Perfumes "FANATIC", "we"; or “us”, we respect and protect your privacy
● When and what information we collect in our stores, our websites, or by any of our
service providers through our website or in our stores.
● How we use Personal Information we collect.
● Your rights regarding your Personal Information.
“Personal Information” is information through which you can be directly or indirectly
identified, e.g. your name, your e-mail address and items you purchased (provided we can
connect them to your e-mail/customer account).
By using this website or our products and services, you consent to our collection, use and
WHEN WE COLLECT PERSONAL INFORMATION
We receive Personal Information from or about you depending on the nature of your
activities, especially in the following cases:
●Website Sign-up/Registering: We store the information that you provide to us when
you create an account at our website (including e-mail, name, date of birth and additional
information you may voluntarily provide us such as your general interests or when you create
a wish list). We will also collect this information when you sign-up using a social media log
in, such as via Facebook or Google+. We do not collect or store your social media password
information if you sign up using a social media log in.
●Electronic Receipt Registration: You give us your name and e-mail address in our
stores to receive an electronic receipt for your purchase.
●Transactions: We collect details of purchases on our websites or in stores if you join
our loyalty program, elect to receive an electronic receipt (date, price and products
purchased) as well as when you return or exchange a product or when you send us your
product for warranty or repair service and any communication in connection with this.
●Visiting our Website/Using E-mails: We store details of your visits to websites
(such as pages visited, browser details, your IP address) and your interactions with any e-
mails that we send to you. For more information, see our Cookies Section. We also collect
information you share via our website, such as to request marketing materials, obtain a lost
password, or to write an online review of our products.
●Sweepstakes, Contest, or Promotion Registration: You provide your name and
contact information to enter contest/competition, or promotion sponsored by us.
●Social Media Sharing: You share any pictures/materials with us for publication on
●Referral Programs: When you refer or invite friends, family or others to participate
in promotions, contests, competitions, or other referral programs we may offer, we collect the
contact information that you share about these individuals.
●Other Sources: We may receive Personal Information about you from other sources,
examples include when you take online surveys or through service providers who enhance
our marketing data. We may add this information to the information we have already
collected from you in order to improve the products and services we provide.
HOW WE USE PERSONAL INFORMATION
●Transactions/Provision of Services:
·Transactions: We use your Personal Information to process your purchases, send you
confirmations or electronic receipts (if you requested this), screen transactions for fraudulent
behaviour, and handle any returns, exchanges or repairs to your products, to respond to
customer service requests, and for any related communications.
·Administer Websites: We use your Personal Information to administer your website
accounts such as to enable you to access your shopping bag, to see products you purchased
from us, products you saved for later, products you registered (which may earn you rewards
to redeem at stores), or to show you other products that may interest you. We also may use
your Personal Information to provide other services, such as to process catalogue requests. To
process email marketing requests, to provide you with promotional offers, verify your
identity in the event you lose your password, or process your product reviews.
·Customer Loyalty Program: When you enter our loyalty program we process
personal data such as your purchases to determine and provide you with loyalty rewards.
·Referral Programs: When you refer products or promotions to other persons we use
such data to provide you with discounts/special offers we specified for such a referral. We
can also collect the number of referrals and the purchases brokered by your referrals to
determine if you are eligible for further discounts/special offers in accordance with the terms
and use of our referral program. We may send an email or communication to the referral’s
provided contact information, but we do not permanently store their information for future
marketing purposes unless we obtain the referred party’s consent.
·Contest / Competition: When you enter a contest, or competition we sponsor, we
process your Personal Information to enable your participation.
●Analytics: We may store details of your visits to our websites and your electronic
interactions with any emails that we send to you ("Usage Data") under a pseudonym (i.e. not
under your name but under an ID number), including the pages you visited and services you
used. We use such Usage Data to help us learn more about our users’ shopping preferences,
to be able to tailor our offers and websites according to your interests and preferences, to help
us address problems with and improve our site design, products and services, to analyze
trends and statistics and to present content in the clearest and most friendly manner for you.
●Marketing: We may contact you for direct marketing purposes per e-mail, mail, or
via other electronic communication methods (e.g. social media) unless you have opted-out
from receiving further direct marketing messages (see below for your opt-out options). For
certain types of direct marketing methods (e.g. text messaging), we will obtain your explicit
consent prior to sending you direct marketing messages.
●Securing our assets: We may also use Personal Information to protect the security or
integrity of our websites and our business.
●Other: We may use and collect Personal Information for any purpose associated with
or related to the above purposes.
USE OF PERSONAL INFORMATION FOR MARKETING PURPOSES
We may also use your Personal Information for marketing and market research purposes to
learn more about our customers and users. We will only contact you for direct marketing
purposes in accordance with applicable laws.
You may opt-out of our use of your Personal Information for marketing and market research
purposes at any time by sending an e-mail to firstname.lastname@example.org.
COOKIES AND OTHER TECHNOLOGIES
We are using cookies and other technologies like pixel tags for purposes described below.
Cookies are small files which are sent from the website and then stored on the hard drive of
your device. Pixel tags, also called web beacons are clear image (i.e. non-visible) files that
may be placed on a website or in an e-mail, and request information from your device such as
your browser type (also referred to as "Cookies").
We may permit third parties to collect user Personal Information over time or across third-
party websites, and we may permit third parties to gather Personal Information passively on
our websites for behavioural advertising purposes.
You can control many tracking tools, including cookies, from your browser. In particular,
you may refuse to accept browser cookies by activating the appropriate setting on your
browser. However, if you select this setting you may be unable to access certain parts of our
system will issue cookies when you direct your browser to our websites.
Additionally, some Internet browsers have a ‘do not track’ feature that lets you tell websites
that you do not want to have your online activities tracked. These features are not yet
uniform, so we are currently not set up to respond to such signals.
TYPES OF COOKIES
We use session Cookies that expire at the end of a browser session (from when a user opens
the browser window to when they exit the browser) and persistent Cookies which remain on
your hard drive until you erase them or they expire. How long a persistent Cookie remains on
your browser depends on how long the visited website has programmed the Cookie to last or
they can be stored for longer.
●Functional Cookies: These Cookies are required for the website to function and for
you to use our services. They include, for example, Cookies that enable you to log in, use a
wish list or store products in a shopping cart. They may also enable us to recognize you when
you return to our site and store information about your preferences, so they allow us to
customize our site according to your individual preferences (such as the language chosen by
●Analytical Cookies: These Cookies analyze how users navigate around the website
(pages visited, links used etc.) or how they use e-mails we’ve sent to them. They enable us to
better understand interests of users and to improve our website and services.
● Third party advertising: We use third-party service providers to display
advertisements (banners or links) on our behalf across the internet. These advertising service
providers may collect information about your visits to our website and your interactions with
our products and services, as well as your visits to other websites. Such information does not
include your name, address, e-mail address but may contain browser-related information.
oFacebook: Through the Facebook Conversion Tracking technique we are able to
measure the effectiveness of our Facebook campaigns. Facebook is tracking on our behalf
visitors on our website that came to us through a link in one of our Facebook campaigns. You
can opt-out from this by using the link about online advertising directly below.
For more information about third party online advertising and an easy option to opt-out
please visit http://www.youronlinechoices.com/.
DISCLOSURE/SHARING OF PERSONAL INFORMATION
● We may disclose or share your data with other companies for the purposes described
in this Policy. These other companies might be members of FANATIC group (e.g. our retail
stores or authorised dealers) or other third-party providers, which may be based in other
jurisdictions than your country of residence.
● Third party providers perform various and different services, like a shipping company
that delivers a package, a payment service provider that enables us to manage multichannel
payment transactions, or a company that helps facilitate our direct marketing
communications. In these instances, we will need to share your Personal Information with
these companies. Further examples of other services are online surveys, credit checks and
supporting and maintaining our IT infrastructure.
● Where we engage service providers that use Personal Information on behalf of us we
will use reasonable measures to contractually ensure that Personal Information is only used
for the purposes defined by us and (provided that your Personal Information is subject to the
Privacy Shield) we will remain liable for the requirement that processing of Personal
Information by a service provider is consistent with our instructions unless we are not
responsible for such inconsistent processing.
● Any Personal Information that you include in the text of a product review may be
made public in the product review section of the Website.
● The information contained in your wish list may be shared with the friends and family
that you instruct us to share it with.
● We may share your Personal Information where necessary in order to comply with
any legal obligation, legal requests by public authorities, including requests to meet national
security or law enforcement requirements, to protect and defend us, our subsidiaries and
affiliates and all of our officers, directors, employees, attorneys, agents, contractors, and
partners, in connection with any legal action, claim or dispute or in order to enforce or apply
● Unless you have opted out of such marketing use as set forth herein, occasionally we
may also share your Personal Information with select third parties so that they can send you
promotional materials about goods and services offered by them. We may also occasionally
share your Personal Information with organizations that combine the Personal Information
with publicly available information and information we receive from or cross-reference with
our marketing partners and other third parties. We use that combined information to enhance
your shopping experience with us, to communicate with you about our products, to inform
you of events that may be of interest to you, and for other promotional purposes.
● We may transfer your Personal Information to a third party in the event of a transfer of
all or some of our assets to a third party, provided that the third party agrees to adhere to
we will provide you with an opportunity to reject the transfer of your Personal Information in
● On some pages we allow you to share Personal Information with third parties, such as
social networks like Facebook. In these instances, you are agreeing to the data being shared
and the shared data is subject to the privacy policies of the third parties. We do not control
and do not assume any responsibility for the use of Personal Information by such third
parties. For more information about the third party’s purpose and scope of their use of
Personal Information in connection with sharing features, please visit the privacy policies of
such third parties.
● We may disclose aggregated, non-personal information about website users without
We will keep your Personal Information for as long as necessary for the purposes described
above or as long as we are required by law. After this your Personal Information will be
deleted. We cannot remove your Personal Information when there is a legal storage
requirement, such as accounting rules or when there are other legal grounds to keep the data,
such as an ongoing contractual relationship.
The security of your Personal Information is important to us. Accordingly, while no set of
privacy and security standards or safeguards is 100% secure, we take steps to ensure any
information that you share with us is kept secure and strictly confidential in accordance with
this policy. We take various precautions to protect information from loss, misuse and
unauthorized access, collection, use, disclosure, copying, modification, alteration, destruction
or similar risks.
LINKS TO OTHER MATERIALS
If you are offered a link to connect to a third-party website, it is for the convenience of our
website visitors. Sites linked to and from this website are not necessarily under the control of
us and we have no responsibility for the content or privacy practices of any such linked site
or service. We recommend that you read the privacy policies of those third parties to see how
your information is handled.
With regard to Personal Information that you have provided or that has been collected under
correspondence from us about our products and promotions or the sharing by us of your
Personal Information with select third parties for their direct marketing purposes.
You may opt-out by sending an e-mail to office@MotiwalaPerfumes.com, calling (Customer
Care) or use any other options we may offer. Your opt-out choices do not apply to (i) any
communication which is not promotional in nature, (ii) sharing and use by FANATIC of your
Personal Information with service providers used by FANATIC to enhance your experience
on our websites and (iii) to allow FANATIC to provide you with more personalized
advertising across the internet.
If you do not exercise your opt-out or "do not share" choices upon registration on one of our
websites, it may take up to ninety (90) days for your opt-out choices to be fully effective.
CHILDREN ONLINE PRIVACY PROTECTION
We do not knowingly collect, maintain, or use Personal Information from our Website about
children under the age of 13. We request that persons under the age of 13 not use our Website
without supervision from a responsible adult. We will never request Personal Information
from a child under the age of 13 without verifiable parental consent. If we become aware that
a child under the age of 13 has sent Personal Information to us without prior parental consent,
we will remove his or her Personal Information from our files.
ACCESS TO AND YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION
This website gives you the ability to view and change the Personal Information you provided
to us within the My Account section of the website. You may access information we hold
about you, request a correction where data is incorrect or a deletion of your data, unless we
have to keep your data for legal reasons.
For any inquiries please contact us at
office@MotiwalaPerfumes.com or our help desk under (+91 – 990420 3322)
We encourage you to address any concerns you may have regarding our use of your Personal
Information by using the contact details provided below.
The Site is operated by FANATIC Perfumes. The maximum extent permitted by applicable
law, by using the FANATIC websites or providing us with any information, you consent to
the transfer, processing, and storage of your information in the India.
Policy in the future will be posted on this page and, when appropriate, notified to you by e-
HOW TO CONTACT US
Please address any questions or concerns, inquiries, complaints, requests to access or correct
your Personal Information, or requests to limit the processing of your Personal Information
regarding our Privacy Program or our practices concerning Personal Information to
Telephone number: (Customer Care Number)
E-mail address: email@example.com